Revised at 23 June 2026

Introduction

Cubewire (“we,” “us,” or “our”) is an Australian-based company. We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Data Protection Officer

Cubewire has appointed a Data Protection Officer (DPO) to oversee compliance with applicable privacy laws. If you have any questions about this policy or how we handle your personal information, contact

Data Protection Officer Cubewire Pty Ltd 205, 757 Bourke Street, Docklands 3008 Email: support@cubewire.com

What is Personal Information?

Under the Australian Privacy Act 1988 (Cth), personal information means information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information is true or not, and whether recorded in a material form or not.

What Information We Collect

We may collect information including but not limited to: name, email address, phone number, address, login credentials, payment details, business information, IP address, browser type, and usage data from cookies.

How We Collect Information

Information is collected directly from you through web forms and interactions, and indirectly through cookies and analytics tools. We may also obtain information from third parties like LinkedIn or business directories.

Purpose of Collection and Use

We collect personal information to:

Provide and manage our services
Improve website functionality and customer experience
Communicate marketing offers (with opt-out options)
Comply with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies for performance and analytics. Only strictly necessary cookies are set by default. Non-essential analytics cookies are not activated until you provide consent through the cookie banner shown on your first visit, and you can withdraw consent at any time by clearing the site data in your browser.

Analytics We Use

We use Google Analytics 4 (provided by Google LLC) to understand how visitors interact with our website. When you consent, Google Analytics may collect information such as your IP address (truncated/anonymized), device and browser type, pages visited, time on page, referring website, and approximate location. This data is used in aggregate to measure and improve site performance and is not used to identify you personally by us. Google processes this data on our behalf; for details see Google's Privacy Policy at https://policies.google.com/privacy. You can also install the Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout.

You can manage your cookie preferences through the consent banner or your browser settings. For more detail, view our Cookie Notice at https://www.cubewire.com/trust/cookies-policy

We may share information with trusted third-party service providers, including cloud hosting, analytics (such as Google Analytics), and customer support tools. These providers are only permitted to use your information to deliver contracted services.

Overseas Data Transfers

Your information may be transferred to and stored in countries outside Australia. Where data is transferred internationally, we ensure appropriate safeguards such as Standard Contractual Clauses (SCCs) or similar legal mechanisms are in place.

Your Rights

You may have the following rights under the GDPR and other applicable laws:

Right to be informed
Right of access
Right to rectification
Right to erasure
Right to restrict processing
Right to data portability
Right to object
Rights related to automated decision-making (not used by Cubewire) To exercise these rights, contact us at: support@cubewire.com

Data Security and Retention

We implement appropriate security measures to protect personal data from unauthorized access, disclosure, or misuse. Data is retained for as long as necessary to fulfill the purposes described in this policy unless a longer retention period is required by law.

Children's Privacy

We do not knowingly collect personal information from individuals under 16 years of age.

Complaints

If you have a complaint, contact us at support@cubewire.com. We will respond within a reasonable timeframe. If unresolved, you may escalate the complaint to the Office of the Australian Information Commissioner (OAIC).

Contact Us

If you have questions about this Privacy Policy, please contact: Cubewire Pty Ltd Email: support@cubewire.com Website: www.cubewire.com

Privacy Policy